Shipping and Returns
Processing and Production Times:
- Lead Times will vary (currently at 5-7 business days). Lead times may increase during holiday season (October through December). Processing times are the length of time it takes for the placed order to be fulfilled which is typically 2-3 business days. This is separate of shipping times.
- Shipping information will be sent to the customer at the end of the processing time.
- Little Stokes Thread Co. does not process on Saturdays, Sundays or Holidays.
U.S Shipping Methods:
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Shipping options and prices will vary based on the items you have in your cart.
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Shipping time selected applies to the amount of time the package takes to arrive once it leaves our warehouse. Little Stokes Thread Co. still requires processing time before an order ships.
- Little Stokes Thread Co. uses USPS, UPS, FED EX and other services to ship your apparel.
- Little Stokes Thread Co. is not responsible for lost items marked delivered by USPS.
- Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
Returns/Refunds:
- Returns are eligible up to 30 days after delivery date for damaged or defective product.
- Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Little Stokes Thread Co.
- Returns due to sizing or other will be at the cost of the customer.
Exchanges:
- Little Stokes Thread Co. will accept items for exchange if in new condition, unworn and free of damages by the customer within 30 days of purchase.
- Shipping costs for exchanges are at the responsibility of the customer.
- To begin your exchange, please contact littlestokesthreadco@gmail.com